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Frequently Asked Questions
FAQS
Do you ship worldwide?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.
After receiving your dispatch e-mail please allow 2-4 days for UK delivery, 2-3 weeks for European orders and 3-4 weeks worldwide.
Please note, Pre-order items come with a specified time frame.
Following the conclusion of this period, there will be an approximate wait of 1-2 weeks before shipping commences.
These ensure you secure the size/style/design you desire. If you prefer not to wait, we advise against ordering pre-order items. Once all items have been shipped, any remaining stock will be available for immediate dispatch. Please note, these remaining items will be limited, and once sold out, will not be replenished unless a decision to reprint is made. For UK customers, orders comprising both pre-order and ready-to-ship items will ship separately. International orders will not ship until the entire order is complete.
We run discounts and promotions all year, so stay tuned for exclusive deals.
You can find our shipping policy here
Do you accept returns?
If you are unsatisfied with your item for any reason, we gladly accept returns. However, please note that the item must be returned to us in pristine condition before any return can be processed. The cost of postage for the return will be your responsibility.
Please be aware that we do not facilitate size exchanges. We provide detailed information regarding the garment the product is printed on, enabling you to consult relevant size guides to ensure an informed decision prior to purchase.
When are you restocking the shirt I want?
As we are only small, keeping up with the stock needs isn't always the easiest, but we'll try our best to restock with demand.
The best way to stay up-to-date with restocks is to follow us on our social media, or sign up to our email newsletter.
You can also contact us through our contact page! We will be happy to assist you and provide you with a timeframe.
What is your sizing like?
All our shirts are printed on Gildan Heavy.
We have size charts on the product page, but if you need any further information please feel free to contact us.
I have a different question!
If we haven't answered your question, please email us at heavymetalfootball@gmail.com - we'll get back to you as soon as we can.
You can also use the contact form located in the menu.
If your query is time-sensitive, such as a cancellation or address change, please put URGENT in the subject line